Tag Archive: problem


I wasn’t going mad yesterday. My OneAndOne (1&1) hosted domains really did disappear from the web.

Seems they had some sort of DNS ‘overload’ problem – response to my support call yesterday:

“Thank you for contacting us.

We sincerely apologize for the inconvenience that this had caused you. DNS propagation for domains has been interrupted due to overload on the system which resulted to an intermittent on the connection for the Website and emails of the domains. Our system specialists have resolved the concern and have monitored this case to avoid future downtime of service. Thank you so much for your patience while we have worked on the resolution.

If you have any further questions please do not hesitate to contact us.”

Website seems unable to complete the registration request.

Presentation1

Ordered and paid for an r4i card (for research purposes) from r4i.co.uk ( a web property of memorybits.co.uk) on March 28th.

Still no sign of the darned thing despite a 2-4 working day delivery estimate – I’m distinctly unimpressed with their customer service team who tell me it must have been lost in the post and they will therefore resend the item – then turn around and tell me that they won’t do this until 15 working days have elapsed.

r4i_orig_1

UPDATE
Still no sign of the card and no response from r4i.co.uk – I have now had to escalate to PayPal in order to get a refund. I’d recommend that potential buyers stay clear of this company.

UPDATE 07/04/2010
Finally got my money back from this waste of space company.
Had to do it through PayPal though as memorybits.co.uk a.k.a r4i.co.uk customer service is non-existent.

AVOID THIS COMPANY !